Shipping & Returns
Last updated: October 2026
Shipping
We ship across India. Orders are processed and dispatched within 24 to 48 working hours of being placed (excluding Sundays and public holidays). Delivery typically takes 3 to 7 working days depending on your location.
- Free shipping on all prepaid and COD orders above ₹1299.
- A flat shipping fee of ₹59 applies to orders below ₹1299.
- You will receive tracking details by email/SMS once your order is dispatched.
Cash on Delivery
COD is available across most serviceable pincodes. Please keep the exact amount ready at the time of delivery.
Returns & Replacements
Because our products are consumable food items, we do not accept returns once a seal is opened. However, your satisfaction matters to us. We offer a free replacement or refund if:
- You received a damaged, leaking, or tampered product.
- You received the wrong item or flavour.
- The product is past or near its expiry on arrival.
Raise a request within 48 hours of delivery by emailing support@craftfuel.in with your order number and clear photos of the product and packaging. Approved refunds are processed to the original payment method within 5 to 7 working days.
Cancellations
Orders can be cancelled before dispatch. Once an order has shipped, it cannot be cancelled, but the replacement/refund policy above still applies for eligible issues.
Need help?
Contact us at support@craftfuel.in. CraftFuel, Shop No 5, Marathon Nexworld Aura A Wing, Betawade Road, Kalyan, Thane, Maharashtra, 400612. GSTIN: 27HWVPP3562A1Z2.